Prepare so that you can be DisasterReadyTM
Active Monitoring - We’ll know if your site or app goes offline and proactively bring it back
Proactive Updates - We’ll automatically apply patches and minor version updates to reduce the risk of unexpected downtime*
Disaster Response - We’ll get things running again and, when necessary, recommend longer-term solutions you can engage us to make
Essential Documentation - We’ll have the information on all your critical systems.
Monthly App Care Reports - We’ll keep you updated about your system’s performance.
Maintain so that you can be ContentReadyTM
Content Tweaks - We’ll implement copy updates and image swaps for you
Page Adjustments - We’ll add and remove standard pages using your existing styles
Non-code Configurations - We’ll safely make standard configuration changes
Basic Database Updates - We’ll help you fix minor data entry errors
Up to 12 tweaks every month (use our optional Growth Blocks add-on if you need more)
+ Everything in the Prepare plan
Enhance so that you can be DevelopmentReadyTM
Major Updates - We’ll plan major upgrades as part of your regular subscription
Break/Fix Support - When minor code or dependency issues show up, we’ll squash them for you
Intermediate Content Updates - We’ll create simple page layouts and add scripted services
Minor Code Changes - We’ll make minor CSS, HTML, and core language adjustments
Database Administration - We’ll support minor data model enhancements when you need them
+ Everything in the Maintain plan (up to 12 tweak or technical requests per month)
+ Everything in the Prepare plan
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