Plan Details

Modified on Tue, 14 Nov, 2023 at 9:36 AM

Prepare so that you can be DisasterReadyTM

  • Active Monitoring - We’ll know if your site or app goes offline and proactively bring it back

  • Proactive Updates - We’ll automatically apply patches and minor version updates to reduce the risk of unexpected downtime*

  • Disaster Response - We’ll get things running again and, when necessary, recommend longer-term solutions you can engage us to make

  • Essential Documentation - We’ll have the information on all your critical systems.

  • Monthly App Care Reports - We’ll keep you updated about your system’s performance.

Maintain so that you can be ContentReadyTM

  • Content Tweaks - We’ll implement copy updates and image swaps for you

  • Page Adjustments - We’ll add and remove standard pages using your existing styles

  • Non-code Configurations - We’ll safely make standard configuration changes

  • Basic Database Updates - We’ll help you fix minor data entry errors

  • Up to 12 tweaks every month (use our optional Growth Blocks add-on if you need more)

  • + Everything in the Prepare plan

Enhance so that you can be DevelopmentReadyTM

  • Major Updates - We’ll plan major upgrades as part of your regular subscription

  • Break/Fix Support - When minor code or dependency issues show up, we’ll squash them for you

  • Intermediate Content Updates - We’ll create simple page layouts and add scripted services

  • Minor Code Changes - We’ll make minor CSS, HTML, and core language adjustments

  • Database Administration - We’ll support minor data model enhancements when you need them  

  • + Everything in the Maintain plan (up to 12 tweak or technical requests per month)

  • + Everything in the Prepare plan


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article